Cancellation & Refund Policy
Plain rules for cancelling a monthly subscription and getting a wrong charge put right.
Last updated: 13 August 2026
1. The short version
Rotabook is a monthly subscription. Cancel anytime — you keep access until the end of the month you have paid for, and you are not charged again. We do not give pro-rata refunds for partial months, but duplicate or wrong charges are refunded in full.
2. Cancelling your subscription
You can cancel anytime by contacting us at aravind@rotabook.com — or, where available, from the Billing page inside your Rotabook installation. Cancellation takes effect at the end of your current paid billing period: you keep full access until then, no further charges are made, and any UPI AutoPay mandate is cancelled.
3. Refunds
Because you can cancel anytime and keep access to the end of the paid period, we do not offer pro-rata refunds for the unused part of a month.
If you are charged twice for the same period, or charged in error, tell us at aravind@rotabook.com. Duplicate or erroneous charges are refunded in full to the original payment method within 5–7 business days of being reported.
4. Trial periods
Where we offer a trial, it is free and simply ends — no charge, no card required by default. If you set up UPI AutoPay or a card during signup, your first charge happens when the trial ends; cancel before then and you will not be charged.
5. Questions
Anything unclear about a charge on your statement, write to aravind@rotabook.com — payments appear via Razorpay, our payment processor. See also our Terms of Service.